Monday, April 20, 2009

Do you have any suggestions on how to deal with my shoe issue?

I bought some boots about a week and a half ago (11/24). They%26#039;re awesome, I love them, etc, but I%26#039;ve worn them about 6 times since then and they are already starting to wear out (pretty badly) on the back of the heel! This is where my shoes normally wear, but after many, many uses, not SIX TIMES. The heels are stacked and I can already see the wood used to make the inside.





They%26#039;re not $400 boots, but neither are they Payless (the brand is Chocolat Blu, in case you%26#039;re wondering), and I%26#039;m just looking for advice as to what to do.





Options:


1. Try to take them back to the original store, though their return policy clearly states that the shoes need to have not been worn.


2. Take them to a cobbler and have them repaired with better materials.


3. Suck it up and tell everyone I know not to buy Chocolat Blu boots (even though they are mad cute).





I just want to know how angry I%26#039;m allowed to get. I mean, I don%26#039;t expect my shoes to last forever, but a WEEK?!?! I think it%26#039;s ridiculous.

Do you have any suggestions on how to deal with my shoe issue?
Bring them back to the store. I bought my waterproof dark brown suede boots (125$) though they were on sale (used to be 225$) and after 4 days, the zipper clasp on the side broke so i brought them back to the store and even though they couldn%26#039;t repair it, they made me a refund and appologized even though i had worn them a couple of times.





The difference is, you are not returning them after wearing them because you got bored but because of low quality or manufacturing default. Of course, the return policy is always to the store%26#039;s own discretion but unless they were marked final sale (meaning buy them as they are), you can always try and with a good attitude, there is nothing to lose.
Reply:yea they shouldn%26#039;t have worn out so quickly.





personally i say take them back to the store and be angry.





but if you take them to a cobbler they%26#039;ll be good for a really long time.
Reply:Take them back to the original store. Their policy would apply if you just decided you didn%26#039;t like them, but if they are defective (and they sound like they are), the store should give you your money back.
Reply:i would so complain to the store, or the brand. cuz they should not be worn out already!!



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